Booking Policy

At La Favela Stays, we are committed to providing a smooth, transparent, and comfortable booking experience for all our guests. This Booking Policy outlines the terms and conditions applicable to reservations made through our services.

By making a booking with La Favela Stays, you acknowledge that you have read, understood, and agreed to this Booking Policy.

1. About La Favela Stays

La Favela Stays provides homestays, vacation rentals, short-stay accommodations, and curated stay experiences across multiple cities and destinations, including Delhi, Uttarakhand, Jaipur, and other locations.

For any booking-related queries, please contact:

La Favela Stays
Email: Lafavelastays2025@gmail.com
Phone: 95999 72795

2. Booking Confirmation

A booking shall be considered confirmed only when:

The guest provides complete and accurate booking details
The required payment (full or partial, as applicable) is successfully received
A confirmation is shared by La Favela Stays via call, WhatsApp, email, SMS, or any official communication channel

Until confirmation is issued, the booking shall remain subject to availability and shall not be treated as guaranteed.

3. Information Required for Booking

To complete a reservation, guests may be required to provide:

Full name
Mobile number
Email address
Number of guests
Check-in and check-out dates
Preferred property or destination
Special requests (if any)
Valid government-issued ID details (before or at check-in, if required)

Guests are responsible for ensuring that all information provided is accurate and complete.

4. Payment Terms

Bookings may require full payment or partial advance payment, depending on the property and booking type
The applicable payment requirement shall be communicated at the time of booking
The booking will only be confirmed after successful receipt of the required amount
Failure to make payment within the specified time may result in automatic cancellation or release of the booking slot
Any balance payment, if applicable, must be paid as per the timeline communicated by La Favela Stays

5. Pricing and Availability

All prices are subject to availability and may change until the booking is confirmed
Rates may vary depending on season, dates, occupancy, special events, weekends, holidays, or property demand
La Favela Stays reserves the right to update pricing, availability, or listing details without prior notice until confirmation is issued
Once confirmed, the booking price shall remain fixed unless modified by the guest or due to add-on services

6. Check-In and Check-Out

Check-in and check-out timings may vary by property and shall be communicated at the time of booking.

General Guidelines:

Check-in and check-out shall be strictly as per the property schedule
Early check-in is subject to availability and may attract additional charges
Late check-out is subject to availability and may attract additional charges
Unauthorized late check-out may result in penalty charges or an additional night’s charge

Guests must follow the check-in and check-out instructions shared by La Favela Stays or the host/property manager.

7. Guest Verification and ID Requirements

For safety, legal compliance, and operational reasons, all guests may be required to provide:

Valid government-issued photo identification
Additional guest details as required by local regulations, property owners, or housing society rules

Accepted IDs may include:

Aadhaar Card
Passport
Driving License
Voter ID
Any other officially valid document

La Favela Stays reserves the right to deny check-in if valid identification is not provided.

8. Occupancy Policy

Only the number of guests confirmed at the time of booking shall be permitted to stay at the property
Additional or unregistered guests are not allowed unless prior written approval is obtained
Extra guest charges may apply where permitted
Over-occupancy may result in denial of entry, additional charges, or cancellation of the stay without refund

9. Property Allocation

Bookings are subject to the availability of the selected property
In rare cases, if the originally booked property becomes unavailable due to operational, maintenance, or unavoidable reasons, La Favela Stays may offer:
- An alternate property of similar category (subject to availability), or
- Rescheduling options, or
- Refund, if applicable as per the circumstances

La Favela Stays reserves the right to make such adjustments where necessary for operational reasons.

10. Changes to Booking

Requests for changes, including but not limited to:

Change of dates
Change in number of guests
Change of property
Extension or reduction of stay

shall be:

Subject to availability
Subject to approval by La Favela Stays
Subject to host/property partner approval
Subject to revised pricing, if applicable

Modification requests are not guaranteed and may be declined based on operational feasibility.

11. Cancellation and Refunds

Cancellation and refund requests shall be governed by the applicable Cancellation & Refund Policy of La Favela Stays.

Current Standard Policy:

Cancellations made 30 days or more before check-in may be eligible for refund
Cancellations made within 30 days of check-in are non-refundable

Guests are advised to review the cancellation policy carefully before making payment.

12. No-Show Policy

If the guest fails to arrive on the scheduled check-in date without prior approved communication:

The booking may be treated as a No-Show
The property may be released
The booking amount may be forfeited
No refund may be applicable as per the cancellation policy

13. Guest Responsibilities

Guests are expected to:

Provide accurate booking information
Arrive within the check-in time or inform in advance
Carry valid ID documents
Follow all property-specific rules
Respect the property, staff, neighbors, and local regulations
Use the premises only for lawful residential stay purposes
Avoid causing any disturbance, damage, or inconvenience

Failure to comply may lead to cancellation, refusal of check-in, or additional charges.

14. Special Requests

Any special requests, including but not limited to:

Early check-in
Late check-out
Specific room preferences
Additional bedding
Decor arrangements
Meal preferences
Pet requests

shall be subject to:

Availability
Property rules
Additional charges, if applicable
Approval by La Favela Stays and/or the property host

Special requests are not guaranteed unless expressly confirmed.

15. Third-Party Property Partners

La Favela Stays may facilitate bookings for properties owned, managed, or operated by third-party hosts, caretakers, or property partners.

While we make reasonable efforts to ensure quality and accuracy, certain aspects of the stay may depend on the property owner, local conditions, or third-party services.